This privacy policy contains important information on who we are, how and why we collect personal information, your rights in relation to your personal information and on how to contact us.

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Who we are

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This website is operated by Scrumshus Granola Limited (a company registered in England and Wales under company number 07530772).

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

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Our collection and use of your personal information

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We collect personal information about you when you access our website, register with us, contact us, or send us feedback.

We collect this personal information directly from you when you contact us via our website or by other means such as phone, email, post or via social media.

The personal information we collect about you includes:

• your name, company (if applicable), address, telephone and email contact details;

• details of our correspondence and any feedback you give us.

We use this personal information to:

• provide to you any information about our granola products that you request;

• notify you of any changes to our website or to our products that may affect you.

This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.

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Our legal basis for processing your personal information

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When we use your personal information we are required to have a legal basis for doing so.

We rely on legitimate interests as the lawful basis for collecting and using your personal information. Our legitimate interests are to market our granola products and provide information to our customers, prospective customers and consumers.

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Who we share your personal information with

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We will not share your personal information with any other third party unless required by law enforcement or other authorities or if required by applicable law.

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Transfer of your information out of the UK and EEA

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We will not transfer your personal data outside of the UK.

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Marketing

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We would like to send you information about our granola products which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, or text message (SMS).

You can unsubscribe at any time by:

—contacting us by sending an email to fay@scrumshus.co.uk,

—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

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Your rights

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Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

If you would like to exercise any of those rights, please:

• send an email to fay@scrumshus.co.uk

• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

• let us know the information to which your request relates.

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Keeping your personal information secure

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We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

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How long we keep your information

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We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax or accounting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

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Cookies and other tracking technologies

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A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions. For more information about the cookies we use, please see our Cookie Policy.

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How to complain

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You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. The ICO can be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

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How to contact us

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Please contact us if you have any questions about this privacy notice or the information we hold about you.  If you wish to contact us, please send an email to fay@scrumshus.co.uk.

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Changes to this website privacy policy

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We may change this website privacy policy from time to time. This privacy policy was last updated on 1 April 2020.

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