Who we are
This website is operated by Scrumshus Granola Limited (a company registered in England and Wales under company number 07530772).
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our collection and use of your personal information
We collect personal information about you when you access our website, register with us, contact us, or send us feedback.
We collect this personal information directly from you when you contact us via our website or by other means such as phone, email, post or via social media.
The personal information we collect about you includes:
your name, company (if applicable), address, telephone and email contact details;
details of our correspondence and any feedback you give us.
We use this personal information to:
provide to you any information about our granola products that you request;
notify you of any changes to our website or to our products that may affect you.
This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
Our legal basis for processing your personal information
When we use your personal information we are required to have a legal basis for doing so.
We rely on legitimate interests as the lawful basis for collecting and using your personal information. Our legitimate interests are to market our granola products and provide information to our customers, prospective customers and consumers.
Who we share your personal information with
We will not share your personal information with any other third party unless required by law enforcement or other authorities or if required by applicable law.
Transfer of your information out of the UK and EEA
We will not transfer your personal data outside of the UK.
We would like to send you information about our granola products which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, or text message (SMS).
You can unsubscribe at any time by:
—contacting us by sending an email to email@example.com,
—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
require us to correct any mistakes in your information which we hold
require the erasure of personal information concerning you in certain situations
receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
object at any time to processing of personal information concerning you for direct marketing
object in certain other situations to our continued processing of your personal information
otherwise restrict our processing of your personal information in certain circumstances
If you would like to exercise any of those rights, please:
send an email to firstname.lastname@example.org
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know the information to which your request relates.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How long we keep your information
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax or accounting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Cookies and other tracking technologies
How to complain
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. The ICO can be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you. If you wish to contact us, please send an email to email@example.com.